Please ensure your vehicle is accurately described when booking. Vehicles with excessive mud, sand, pet hair, mould, vomit, stains, bodily fluids or heavy soiling may incur additional charges if not discussed beforehand.

Sending photos prior to your booking is recommended so I can provide an accurate quote.

Prices quoted are based on the condition described at the time of booking. If the vehicle requires significantly more time or products than expected, the price may be adjusted before work begins.

Please remove personal belongings and excessive rubbish from the vehicle before arrival. Additional time spent emptying or clearing the vehicle may result in extra charges.

A minimum of 72 hours notice is required for cancellations or rescheduling.

Cancellations made within 72 hours of the booking will result in a cancellation fee of 30% of the booked service. If canceled with less than 24 hours notice it becomes 50% of booked service as with such a short period of time i will be unable to fill that slot, resulting in a loss of earnings.

If I arrive and I'm unable to carry out the booking due to access issues, no power/water availability (if required), or the vehicle not being as described, a call-out fee may apply.

By confirming your booking, you agree to these terms.